What is the format for writing a letter
-Placing an order
-Enquiring letter
-Complaint letter
-Letter to editor
(in simple words)

Letter of Order Sample  

Mancini Kitchen Equipment

Troy D. Mancini

4220 Straford Park
Harold, KY 41635

 

Dear Mr. Mancini,

We would like to purchase twenty two (22) individual stand mixers (Model #43423), all in the color red.

 

We would like you to charge this purchase to the preexisting account that we have with you, business account #543234.

 

We hope to receive this order no later than Friday, November 11th, 2009. Attached to this letter please find our preferred shipping method and receiving address.

 

Please confirm that you received this order by calling us at 232-231-4563 anytime during business hours, Monday to Friday.

 

Thank you for your cooperation

Keller Kitchen Co.

Letter of Order and Acknowledgment Sample  

Hello Victor,

Thank you for your recent purchase from Furniture World. The team are currently working on getting your item dispatched, and it should be with you within 5 working days.

 

Order Details

Order Number: 86675564

Mellow White Leather Sofa

Price Inc Delivery: $754

Payment Method: Credit Card

Delivery Address:

8561 Honey Pioneer Autoroute, Burnt House, Wisconsin, 53091-3064

 

Note: Because this is a large item you will need somebody to sign for the delivery upon arrival and to grant the drivers access to the property in order to position it somewhere convenient.

 

If you should have any problems or queries about this order please contact customer support on (534) 872-9133, or via email at support@furnitureworld.us

 

All the best,

Furniture World

2.
Organisation Letter Head 

OR 

Your Name

Your Address (can be positioned only to the left) 

Date
(can be positioned only to the left, before/after or at the start)

Recipient's Name (specific official or person)

Recipient's Address

 

Reference or Subject (as required)

Dear Recipient (Salutation)

First Paragraph – Details of the Inquiry

Second Paragraph – Brief history, suggestions, statistical data etc. 

Third Paragraph – Offer assistance towards communication and assistance

 

Subscription – Thanking you, yours sincerely etc.

Your Signature

Your Typed First Name Last Name

Your Designation (as required)

ENCL (optional) stands for ‘Enclosure’

 

3.complaints letter example - faulty product

(use letterheaded paper showing home/business address and phone number)

name and address (of customer service department)

date

Dear Sirs

Faulty (xyz) product

I'm afraid that the enclosed (xyz) product doesn't work. It is the third one I've had to return this month (see attached correspondence).

I bought it from ABC stores at Newtown, Big County on (date).

I was careful to follow the instructions for use, honestly.

Other than the three I've had to return recently, I've always found your products to be excellent.

I'd be grateful if you could send a replacement and refund my postage (state amount).

I really appreciate your help.

Yours faithfully

signature

J Smith (Mrs)

Enc.

 

complaints letter example - poor service

(use letterheaded paper showing home/business address and phone number)

name and address (for example to a service manager)

date

Dear (name)

Outstanding service problem - contract ref (number)

I really need your help with this.

Your engineer (name if appropriate) called for the third time in the past ten days to repair our (machine and model) at the above address, and I am still without a working machine.

He was unable to carry out the repair once more because the spare part (type/description/ref) was again not compatible. (I attach copies of the service visit reports.)

Your engineers have been excellent as always, but without the correct parts they can't do the job required.

Can I ask that you look into this to ensure that the next service visit, arranged for (date), resolves the matter.

Please telephone me to let me know how you'd like to deal with this.

When the matter is resolved I'd be grateful for a suitable refund of some of my service contract costs.

I greatly appreciate your help.

Yours sincerely

signature

J Smith (Mrs)

Enc.

4. Sample letter